Are Filtrete™ vacuum bags and filters safe for pets and children?
What is the difference between a Synthetic bag and a HEPA Synthetic bag?
How do the Electrostatically Charged Fibers in the Filtrete™ HEPA bags work?
Do you guarantee the Filtrete™ vacuum bags and filters?
Where can I get answers to other questions?
How often do I need to replace my Filtrete™ vacuum bags, filters and belts?
It all depends on how frequently you vacuum your home. Visit our Usage Tips section to find out how to get the most out of your vacuum and vacuum accessories.
Are Filtrete™ vacuum bags and filters safe for pets and children?
Yes, Filtrete™ vacuum bags and filters are as safe as the manufacturer branded vacuum bags and filters.
What is the difference between a Synthetic bag and a HEPA Synthetic bag?
Filtrete™ HEPA synthetic bags are designed according to strict HEPA standards. From the air your vacuum pulls though the bag, the media in these bags help trap 99.97% of all airborne particles 0.3 microns or larger, including mold spores, pet dander, grass and ragweed pollen, and other microscopic allergens. This means that the HEPA Synthetic bags filter the air much better then Synthetic bags. Both bags are more tear resistant then paper bags and last longer then a regular paper bag.
How do the Electrostatically Charged Fibers in the Filtrete™ HEPA bags work?
Electrostatically charged fibers work like magnets to attract and capture particles. The electrostatic charge is most effective when your vacuum bag is new and clean. As particles build up, they begin to cover up the charged fibers, reducing their effectiveness, The time frame and extent of the reduction will depend upon your actual conditions of use. This is why it is important to remember to change your bag regularly.
Do you guarantee the Filtrete™ vacuum bags and filters?
Yes. In fact, Filtrete™ vacuum bags and filters are guaranteed to be free from defects in material and workmanship. Should a defect occur, please call 1-800-690-5469 to find out how to receive a free replacement.
Where can I get answers to other questions?
Please refer to our Contact Us page for our phone number and an e-mail form that you can use to send us questions. Service representatives will be able to provide additional information. Our hours are Monday through Friday, 8:00 a.m. - 7:30 pm CST and Saturday, 10:00 am - 6:30 pm CST.
